Legal
Last updated October 26, 2026
This Privacy Notice for FerimanEdge ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services").
The controller is Bajza Ferenc EV (FerimanEdge), a Hungarian sole proprietorship, 2335 Taksony, Szent Imre út 24., Hungary, info@ferimanedge.com.
What personal information do we process? We process contact details, identifiers, messages and attachments needed to handle website, email and private Discord support requests. Our hosting provider may collect basic server request data. We use cookieless website analytics (Umami Cloud, EU region) to count page views and clicks on key links.
Do we process any sensitive personal information? We do not request sensitive personal information. Please do not include it in support messages.
Discord app statistics. We keep aggregate daily and weekly totals for commands, installations, server membership and invite use, and the number of community and Full Access members per join source, to monitor the public app and our community server. For community retention statistics we also keep, per community server membership, the time it started, its join source and when it ended, without your Discord user ID or username.
Payment and subscription information. Paid subscriptions are not currently available. Once they open, Full Access purchases are sold through Stripe Managed Payments, with Stripe acting as Merchant of Record (shown at checkout as "Sold through Link"). When you sign in with Discord for Full Access, we receive your Discord user ID and username, and we receive subscription, payment and refund status from Stripe. Your payment details are entered at Stripe and are not received by us. Information you provide directly to third-party platforms is handled by those platforms under their own privacy policies.
Third-party service providers. We use providers for website hosting, email communications, payments, service delivery and private support, as described in Section 3.
How do we process your information? We handle support requests, manage business communications, comply with legal obligations and, where necessary, establish, exercise or defend legal claims. We do not use support messages for advertising or submit them to external AI services.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Visit our contact page to submit a request.
In Short: We collect personal information that you provide to us.
When you contact us through the website form, email or a private Discord support ticket, we process the contact details, identifiers, message content and attachments needed to handle your request. Discord tickets are restricted to the requesting user and the operator. Other subscribers cannot view them.
The operator personally handles support requests. We do not use support messages for advertising or submit them to external AI services. The technical providers described below process data as necessary to provide their services.
Discord is used for community access, Edge Update delivery and private support tickets. Our handling of support requests is described in this notice. Discord's own privacy notice also applies to its processing. A Discord message that contains a formal complaint may be handled as such, while we may ask the sender to continue through the contact form so that we can provide and retain a written response.
Full Access billing. Paid subscriptions are not currently available. Once they open, you sign in with Discord when you start a Full Access purchase or restore access. Discord shares your Discord user ID and username with us and provides a temporary access token (the identify and guilds.join permissions), which lets us add you to our Discord server. Your Discord user ID is stored in your subscription record at Stripe and is used to grant or remove the Full Access role. After a purchase, Stripe provides us with the email address you entered at checkout, and we send you a confirmation of the subscription through Brevo, with the Terms, the withdrawal information and the model withdrawal form. We record the time it was sent in your subscription record at Stripe. We use this email address for the confirmation and for notices required by the Terms, such as material changes. If you withdraw through the contact form, we process the details you enter there as described above, and send you an acknowledgment by email. We do not keep a separate customer database. Stripe provides us with the subscription, payment and refund status needed to manage your access. Your card or other payment details are entered at Stripe and are not received by us. Operational alerts in a private operator channel contain only Stripe payment, subscription and event identifiers, not your Discord user ID, username or email address.
Bookkeeping. For tax and accounting purposes we keep transaction-level records imported from Stripe: Stripe transaction identifiers (for example of charges, refunds and fees), dates, amounts, currency, tax and plan. These records do not include your name, email address, Discord account or payment details.
For internal monitoring, the public Discord app stores daily and weekly aggregate command counts, installed-server counts and combined server-membership counts reported by Discord. For our community server, it also stores daily member counts, and the codes and daily and hourly use counts of the server's invite links. It also counts the current community members and Full Access members per join source (for example an invite link), using the join information Discord provides for server members. To measure how long members stay, an hourly scan also records, for each current community membership, the time Discord reports it started, its join source and, once it no longer appears, when it ended. These membership records do not contain your Discord user ID, username or any message content. The statistics contain command names and invite codes, but no user, server, channel, command-option or message-content identifiers.
Sensitive Information: We do not request sensitive personal information. Please do not include it in support messages.
In Short: Our hosting provider may collect basic technical information when you visit our Services.
Our Services are hosted by Netlify. As part of standard server operation, Netlify may collect basic technical information such as IP addresses, browser type, and page request data. Processing carried out on our behalf is covered by this notice and our arrangements with Netlify. Netlify's own privacy notice applies to its independent processing. We do not use this data for analytics, advertising, or profiling purposes.
In Short: We measure aggregate website usage with cookieless analytics.
Our website pages use Umami Cloud, provided by Umami Software, Inc. and hosted in its EU data region, to understand how the website is used. When you view a page, your browser sends the page address, referring website, browser, operating system, device type, screen size and language to Umami through ferimanedge.com. Umami derives your country and region from your IP address. We also record clicks on a small set of links, such as joining our Discord server or starting a Full Access purchase. Umami does not set cookies or store data on your device, and we do not use this data to identify you, for advertising or for profiling. Full Access billing pages, embedded widgets and the WordPress plugin do not use analytics. Our legal basis is our legitimate interest in understanding and improving our website.
Official widgets and WordPress plugin. If you view a FerimanEdge widget embedded on another website, your browser requests the widget directly from ferimanedge.com. Netlify may receive the IP address and standard request information needed to deliver the widget. We do not access, export, or use these request logs for analytics, advertising, profiling, or user tracking, and the widgets do not set cookies. The website owner embedding the widget is responsible for its own visitor-facing privacy notice.
We process requests concerning an individual subscriber's contract, or steps requested before entering into that contract, where necessary for those purposes. We process Discord sign-in, subscription and access data where necessary to perform your Full Access subscription contract. For general inquiries and communications with representatives of business subscribers, we rely on our legitimate interest in providing support and managing business communications. We process legally required complaint records and bookkeeping records to comply with our legal obligations. Where necessary, we also retain relevant records for our legitimate interest in establishing, exercising or defending legal claims. We keep Discord app and community statistics, including the membership records described above, for our legitimate interest in monitoring the public app and improving our community server.
We use Netlify for website hosting, public widget delivery and contact form processing. We use Brevo, Forward Email and Google Gmail for email communications. We use Umami Cloud for cookieless website analytics. We use Discord for service delivery, private support and Full Access sign-in, and Stripe for payments. These providers process the data needed to perform their respective functions.
Full Access purchases are sold through Stripe Managed Payments, with Stripe acting as Merchant of Record (shown at checkout as "Sold through Link"). Stripe processes payment, tax, invoice and refund data under its own Stripe Privacy Policy. We share your Discord user ID with Stripe to link your subscription to your Discord account. Where providers process personal data on our behalf, this notice applies to our processing and their assistance. Their own privacy notices describe processing for which they are independently responsible.
In Short: We do not use tracking cookies. We use one strictly necessary cookie for Full Access sign-in.
We do not use analytics, advertising or other tracking cookies. Our website analytics (described in Section 1) is cookieless and does not store or read information on your device. When you start Discord sign-in for Full Access billing, we set one strictly necessary first-party cookie (__Host-fe_billing). It secures the sign-in and connects your subscription to your Discord account. It holds encrypted sign-in data, including your Discord user ID, username and a temporary Discord access token. It expires after one hour during sign-in, or 24 hours after successful sign-in. We do not use it for tracking or advertising. Stripe checkout pages may set their own cookies under Stripe's policies.
In Short: We may transfer, store, and process your information in countries other than your own.
We use Netlify for hosting, including contact-form processing in the United States.
Some of our service providers process personal data outside the European Economic Area (EEA), mainly in the United States. Netlify, Brevo and Google rely on the EU-US Data Privacy Framework for transfers to their certified US entities, with the European Commission's Standard Contractual Clauses as a fallback. Forward Email relies on Standard Contractual Clauses. Umami Cloud stores our analytics data in its EU data region, and its data processing agreement governs any transfers outside the EEA. Discord, Stripe and Sold through Link process data as independent controllers and use the Data Privacy Framework or Standard Contractual Clauses under their own privacy policies. You may request a copy of the applicable safeguards through our contact form.
We retain routine inquiries and technical support correspondence for six months after the request is resolved. We review these records monthly and delete them at the first monthly review after that period.
Consumer complaint records and our substantive responses are retained for three years where required by Hungarian consumer protection law. Bookkeeping records are retained for the period required by Hungarian tax and accounting law.
Withdrawal declarations and our acknowledgments are retained for five years after the withdrawal, the general Hungarian limitation period for contractual claims.
Where specific records are needed for an ongoing legal dispute or another applicable legal obligation, we retain only the necessary records for that purpose and delete them when the applicable retention requirement ends.
Your Discord user ID remains in your Stripe subscription record for as long as Stripe retains that record. Stripe retains billing records under its own policies and legal obligations.
Website analytics data is retained by Umami Cloud for six months and then deleted.
Aggregate Discord app and community statistics may be retained as historical service statistics. They are not event-level logs and do not identify users, servers or channels. Community membership records are kept while the membership lasts and deleted 90 days after it ends.
These periods apply to records under our control. Technical providers may retain additional records under their own applicable policies and legal obligations.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. The Services are intended only for users who are at least 18 years old. If we become aware that a user is under 18, we will remove their access to our Discord server. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please visit our contact page.
Depending on the applicable law and the circumstances, you may request access to, correction or deletion of personal data we process about you, restriction of processing, or data portability. You may also object to processing based on legitimate interests. Where processing relies on consent, you may withdraw that consent without affecting earlier lawful processing.
For our support activities, relevant records may include emails you sent us, our replies, and private Discord support tickets and attachments. We will check the records we control and handle your request accordingly. If we hold no relevant records, we will tell you. We may retain specific records where required by law or necessary for legal claims, and will explain any applicable reason for refusing deletion.
We cannot delete your Discord account or records independently controlled by Discord or a payment provider. Requests concerning those providers' own processing should be addressed to them. This does not limit our responsibility for processing for which we are responsible.
Where a provider processes personal data on our behalf, we will coordinate with that provider as necessary to handle your request, including where we cannot access the relevant records directly.
You may lodge a complaint with a competent data protection supervisory authority. In Hungary, this is the Hungarian National Authority for Data Protection and Freedom of Information (NAIH). You may also contact the competent authority in the country of your habitual residence, place of work or the alleged infringement, as applicable.
We do not use advertising tracking or profiling on our website. If your browser sends a Do-Not-Track signal, our cookieless website analytics is disabled and no analytics data is sent.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated date at the top of this Privacy Notice. If we make material changes to this Privacy Notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification.
If you have questions or comments about this notice, please visit our contact page.
To exercise a privacy right, please use our contact form. If a privacy request is sent in a private Discord support ticket, we may ask you to continue through the contact form so that we can handle it in writing. We will not reject the request solely because it was sent through Discord. Asking you to continue through the contact form does not restart the response deadline. Where possible, contact us using the email address or Discord account associated with your earlier communication. If we have reasonable doubts about your identity, we may request only the additional information necessary to verify it. We do not routinely require identity documents.
We respond without undue delay and normally within one month of receiving your request. Where permitted by applicable law, this period may be extended by up to two further months because of the complexity or number of requests. We will inform you within the first month and explain why.